Training in Sales and Customer Service.
Aim of the program:
The program Strenton – Sales aims you to learn the principles, the rules, and the techniques to be successful in sales and customer service.
Why the training is important
Sales are a key factor for a business to exist. However, sales are not just a priority for people from the sales department who sell products or services. In fact, all people sell – their work, their ideas, or the knowledge and skills they have. Therefore, everyone should have good sales knowledge. This is actually one of the most important trainings for not only professional but also personal success.
Strenton Academy – intensive sales training
Unfortunately, most people do not receive good sales training. Only the people in the sales departments receive such training, but it is often insufficient and inefficient.
Without the necessary knowledge and preparation you will constantly lose customers and you will not earn the revenue you need to cover expenses and make a profit. Without knowing the principles of sales and customer service, you will have a tendency to underestimate your capabilities, ideas and skills and many people will benefit from this.
The Strenton solution
The program will provide you with the knowledge you need for successful sales and customer service. What’s more, it will teach you how to sell your ideas and how to firmly assert your position.
- This will allow you to increase sales.
- You will be confident in dealing with customers. And also, you will learn how to successfully sell and negotiate.
- You will know how to win and retain new customers and how to build long-term relationships and partnerships with them.
Strenton Academy – successful selling techniques
After completing the training
- You will know the principles and techniques of successful sales.
- You will be able to communicate with different types of customers and buyers. This way you will be able to effectively present your products and services.
- You will learn the principles of negotiation and how to find solutions that are beneficial for both parties. This will make it easier for you to achieve your goals.
- You will achieve an excellent level of customer service.
- You will learn how to find new customers and how to manage a portfolio of already gained customers.
The training includes many principles and techniques to serve you seamlessly in any situation with customers.
Some of the topics included in the training are:
- Profile of the successful salesperson
- Communication with different groups of buyers
- Sales techniques
- Dealing with various objections
- Negotiating, discussing prices and different terms
- Closing the sale
- Customer Service
8 class hours /each class hour is 40 min./
The duration of the program is one week.
Time of the classes
1st option: Saturday and Sunday – from 9:00 to 12:00 /4 class hours per day/.
2nd option: Saturday and Sunday – from 14:00 to 17:00 /4 class hours per day/.
3rd option: Monday, Wednesday, Friday – from 19:00 to 21:30 /3 class hours per day/.
You can request your participation by phone: +359 887 01 12 01 or by email: firstname.lastname@example.org.
Strenton Academy welcomes you!
To guarantee your place in the next group, call us now!